Job Details
Admissions & Records Office Supervisor
Admissions & Records Office Supervisor
Date Opened: 10/26/2026 08:00:00 AM
Filing Deadline: 11/16/2026
Location: Los Angeles Trade-Technical College
Salary: $7,114.00 - $8,813.00/mo; $85,368.00 - $105,756.00/yr (based on a full-time, 12-mo position)
Job Type: Open & Promotional (Dual)
Definition
Plans, schedules, supervises, and participates in the specialized clerical and technical work of an admissions and records office on the day shift at a smaller college or the evening shift at a larger college.
Typical Duties
Plans, schedules, supervises, and participates in the day-to-day work of the clerical unit in the admissions and records office which performs a wide variety of functions related to student registration and class enrollment, attendance, grading, transfers, and graduation.
Selects, trains, and supervises assigned clerical admissions and records staff.
Interprets and applies District policies, rules and regulations, and operational procedures concerning admissions and records matters.
Answers inquiries and investigates and resolves the non-routine problems related to registration, enrollment, fee assessments, attendance, residency and graduation requirements, and other related areas.
Assists in the coordination of any off-campus admissions and registration.
Assists in coordinating procedures with other offices such as the business office, financial aid, counseling, and other student services programs.
Utilizes standard office software applications to compile data and prepare reports and correspondence concerning student admissions and records matters.
Utilizes specialized computer application programs used for applications, electronic transcripts, and degree audits.
Attends and participates in seminars, conferences, workshops, and other meetings pertaining to admissions and records.
Reviews and supervises the processing of documents and petitions for grade changes, withdrawals, transfers, graduation, academic and progress renewals, etc.
Performs related duties as assigned.
Distinguishing Characteristics
An Admissions and Records Office Supervisor supervises and participates in the technical and clerical work in a college admissions and records office on the day shift at a smaller college or the evening shift at a larger college.
A Senior Admissions and Records Office Supervisor supervises the day-to-day clerical and technical operations of a college admissions and records office and resolves the most complex and difficult technical problems of the office.
An Admissions and Evaluation Technician applies judgment and specialized knowledge in the evaluation of student records for the purpose of determining eligibility and status of entering students and of students who petition to graduate. The work is performed with relative independence and requires the ability to explain regulations and procedures to students.
Supervision
General supervision is received from the Registrar or an academic supervisor, in the absence of a Registrar. Immediate supervision is exercised over assigned technical and clerical admissions and records staff.
Class Qualifications
Knowledge of:
Policies, rules, regulations, and procedures relating to enrollment, registration, grading, transfer, and graduation of students from college programs and specially funded programs
Customer service techniques for public contact in person, on the telephone, and in written communication
Principles, practices and procedures of office management
Principles of supervision and training
Research techniques and sources of reference material and information pertaining to admissions
Report and business correspondence formats
Recordkeeping procedures
Capabilities of computer applications, systems, and hardware used in the operations of an admissions and records office
Ability to:
Plan, assign, and supervise the work of assigned staff
Understand, interpret, and apply the rules and procedures governing registration, enrollment, transfers, and graduation
Assess situations correctly and take effective action
Gather, compile, and interpret statistical data
Meet schedules and time lines
Evaluate work methods and performances
Communicate effectively orally and in writing
Effectively utilize computer equipment and software in the performance of duties
Prepare comprehensive reports and correspondence
Give clear and concise instructions
Work confidentially with discretion
Maintain high levels of customer service and satisfaction
Establish and maintain effective relationships with a diverse pool of administrators, staff, students, and the public
Communicate effectively with individuals from various ethnic and socio-economic backgrounds and different levels of academic achievement
Provide training in admissions and records policies and procedures
Travel to off-site events and meetings
Learn specialized computer applications
Entrance Qualifications
Education and Experience:
A. An associate degree or its equivalent from a recognized college or university preferably with coursework in business administration, human relations, and computer applications and office technology (CAOT) AND three years of full-time, paid experience in a college or university admissions office which must have included determining eligibility for enrollment, course credit, and/or graduation and residency. One year of the required experience must have been in a supervisory capacity. A successfully completed college-level course in supervision or management may substitute for the required one year in a supervisory capacity.
OR
B. A bachelor's degree from a recognized college or university preferably with a major in business administration, public administration, or a related field AND two years of full-time, paid experience in a college or university admissions office which must have included determining eligibility for enrollment, course credit, and/or graduation and residency. One year of the required experience must have been in a supervisory capacity. A successfully completed college-level course in supervision or management may substitute for the required one year in a supervisory capacity.
Special:
A valid Class "C" California driver's license is required.
Travel to locations throughout the District is required.
Benefits
- Medical and dental insurance and vision care plans are provided for employees and their dependents.
- A $50,000 life insurance policy is provided free of charge for each employee.
- New employees receive 12 full-pay days and 88 half-pay days of illness leave.
- 19 paid holidays per year.
- Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District. Vacation days for management and confidential positions begin at 15, 20, or 24 days.
- Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
- Employees become members of the Public Employees Retirement System. Employees are also covered by Social Security.
- Employee Assistance Program
Selection Process
The examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview.
Reasonable Accommodations
Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.
In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.
To apply, visit https://www.jobapscloud.com/LACCD/sup/bulpreview.asp?R1=26&R2=2560&R3=001
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