Job Details

Santa Rosa Junior College
  • Position Number: 5940913
  • Location: Santa Rosa, CA
  • Position Type: Computer and Information Technology


Manger, Technical Services and Media Infrastructure
Santa Rosa Junior College


Salary: $10,874.00 - $13,218.00 Monthly

Job Type: Management

Job Number: 21-01443

Location: Sonoma County, CA

Department: Media Services

Closing: Continuous

Description

APPLICATION REVIEW DEADLINE: February 17th, 2025

Position is open until filled. Completed applications received by the application review deadline will be given priority consideration. It is the candidate's responsibility to be sure that ALL required materials, noted under the application procedures section of this job announcement are submitted.

A completed application will have the following:
  • Santa Rosa Junior College/SchoolJobs.com employment application
  • References
  • Cover Letter
  • Resume
  • Copies of transcripts
  • Management Equivalency Application (if applicable)
  • DMV Driver's Report

See Application Procedures for more information

TENTATIVE TIMELINE: The following timeline dates are tentative and subject to change, as determined by the screening committee:
  • Application Review Deadline: Feb 17th, 2025
  • First Round of Interviews: Week of March 3rd
  • Finalist Interviews: April 4th, 2025
  • Desired Start Date: April 21st, 2025



COMPENSATION AND BENEFITS:
  • Salary Range: $10,874 - $13,218 per month (2024/25 Management Salary Schedule); maximum salary placement of $11,989 is based on assessment of previous experience as documented in application materials. An additional 2% compensation will be added to the base salary for an earned doctorate degree.
  • Fringe benefits: The District offers a competitive benefit package which includes health & welfare (medical/dental/vision/life/long-term disability) benefits for employees and eligible dependents.
  • Leave/Holiday time: Management employees earn 1 day of sick leave and 1.8333 days of vacation for each month worked. They are also entitled to holidays recognized by the District (18 holidays/year).


SCOPE OF POSITION:
Under the direction of the Director, Media Services & Learning Technologies, oversee the media infrastructure design and installation of new and refreshed technology-enhanced classrooms and District facilities; organize and direct the day-to-day technical services operations; oversee work projects to upgrade and maintain learning technologies; provide support for technology-related issues in classrooms; coordinate and oversee media technology support for large-scale District live events and presentations; train, supervise and evaluate the performance of assigned staff.

This is a regular, full-time Management position with responsibilities across all five district sites. Candidates must have scheduling flexibility to meet the changing needs of the department. Appointments are contingent upon funding and Board approval.

DEPARTMENT DESCRIPTION:

Media Services is a districtwide service department organized within the Learning Resources area of Academic Affairs, conveniently clustered with SRJC Libraries, while collaborating with Marketing & Communications, Distance Education, Information Technology and Capital Projects offices to provide robust offerings. Led by the Director of Media Services & Learning Technologies, a diverse 20-member cast of audiovisual professionals has broad responsibility for providing educational technology solutions across the district. Media Services' three primary units include: (1) AV infrastructure & technical services, (2) events & production services, and (3) client & digital services, offering a synergy of creative and technical solutions. Collectively these teams design, implement and support instructional use of technology in several hundred learning spaces, provide comprehensive production and technological support for campus events, studios and auditoria, manage media projects in technology refresh cycles, and administer all digital signage and videoconferencing platforms for district business. Media Services fulfills its solutions-oriented, customer-focused, service-based mission with broad scope across all five district sites. Fiscal responsibilities include budgetary oversight of $2M per fiscal year with combined operating and categorical funds (grants, technology bond, IELM media).

Essential Functions

KEY DUTIES AND RESPONSIBILITIES:

Examples of key duties are interpreted as being descriptive and not restrictive in nature. Incumbents routinely perform approximately 80% of the duties below.
  1. Organize and direct the day-to-day activities of the Media Technical Services team; establish unit procedures, oversee work projects, schedule and coordinate staff.
  2. Train, supervise and evaluate the performance of assigned personnel; interview, select employees and recommend transfers, reassignment, termination and disciplinary actions.
  3. Manage classroom technology services; guide staff to: assess and mitigate technical issues; troubleshoot, and repair complex media systems and equipment; train faculty and staff in the use of media technology.
  4. Manage District audiovisual technology installation and oversee media infrastructure projects including audiovisual design and engineering, fabrication, installation and integration, configuration, and commissioning of media equipment and systems for the District; oversee procurement, scope and schedule workflow for projects.
  5. Develop, monitor, and revise technology support processes and District audiovisual design standards in collaboration with stakeholders to keep pace with new media technologies and evolving user needs.
  6. Collaborate with the staff to manage audio-visual inventory, purchasing and budget administration to ensure sufficient and appropriate resources are available for regular operations, media classroom project completion, event production and replacement of failing equipment and systems.
  7. Communicate with stakeholders to perform needs assessments, provide progress updates and resolve issues; coordinate project meetings with internal staff and/or external vendors to develop specifications and manage progress of upgrades and installations. Communicate with external colleagues, contractors and agencies to exchange information, collaborate on projects and ensure compliance with regulations related to District audiovisual projects.
  8. Prepare and maintain bids for service, project designs, scopes of work and specifications for solicitations, project workflow guidelines for department staff, and installation and upgrade documentation; manage scope development, design and engineering, procurement, project oversight, budget, payment authorization, installation and commissioning of audiovisual systems in new and remodeled District building projects.
  9. Manage the live production and support of District events including resource allocation. Collaborate with Technical Services staff on design and workflow of complex event production systems including sound reinforcement, assistive listening technology, audio/video recording, web streaming, staging, rigging, stage lighting and other production elements. Assure compliance with Fire Safety, OSHA, USITT and ADA requirements for event setup and technology.
  1. Act as a site contact and liaison for external facility rentals, community usage and related matters; work with local commercial, educational, government and non-profit agencies on issues of interest and cooperation with the District; conduct facility tours to provide information about the District spaces and technologies to guests, community members and others.
  2. Serve as a resource for Americans with Disabilities Act (ADA) requirements for media systems; serve as a District officer for media intellectual property management, use compliance, permissions and licensing; serve as an ex-officio member of the Institutional Technology Group (ITG).
  3. Prepare and present various regular and periodic statistical reports of progress and accomplishments to supervisor, dean, administration, Board of Trustees, Bond Oversight Committee and/or others as required; participate in the program review and performance measure report.

KNOWLEDGE OF:
  1. Current media technology trends and developments.
  2. AC and DC electrical and electronic systems; mechanical and electromechanical theory, operation, installation, repair, safety and standards.
  3. Audiovisual, conferencing, recording and communication systems standards and fundamentals of design, installation and operation.
  4. Hand and power tools, materials, and equipment used in the installation, maintenance, repair, testing and calibration of audiovisual systems and equipment.
  5. Applicable laws, codes, regulations, policies and procedures; including National Electric Code, National Electric Code, National Fire Protection Association (NFPA) and local fire codes, Occupational Health and Safety (OSHA), Audiovisual and Integrated Experience Association (AVIXA) standards and best practices; Americans with Disabilities Act (ADA) requirements.
  1. Interfacing computers with media equipment and systems and basic computer and software applications use.
  2. Device control protocols for various systems; audio, video and photographic editing software; multimedia production techniques; learning management systems; video conferencing and web streaming technologies.
  3. Interpersonal skills including tact, patience and courtesy.
  4. Oral and written communication skills.
  5. Principles and practices of supervising, training and evaluating employees.
  6. Project planning and management, including setting objectives, budgeting and observing deadlines; knowledge of building construction methods and materials and familiarity of industry practices.


ABILITY TO:
  1. Manage support for technology-related problems in classrooms, conference and event spaces.
  2. Coordinate and oversee media technology support for large-scale District events.
  3. Oversee media infrastructure architecture; manage installation, maintenance, repair and calibration of complex media systems and equipment.
  4. Train, supervise and evaluate the performance of assigned personnel; plan and allocate work.
  5. Operate computers and assigned office equipment and utilize a variety of software applications including Microsoft Office products, Adobe Acrobat, AutoCAD, AV programming, configuration and analysis software.
  6. Create and manage project documentation, such as site surveys, systems designs, line drawings, bills of materials (BOM), and scopes of works (SOW), RFP responses, and change orders.
  7. Understand and interpret applicable laws, codes, rules, regulations, policies and procedures related to instructional technology and audio-visual installation, implementation, use and maintenance.
  8. Work independently with little supervision.
  9. Prepare and maintain records and reports.
  10. Communicate effectively both orally and in writing; develop, prepare and present reports and technology solutions.
  11. Establish and maintain cooperative and effective working relationships with others.
  12. Meet schedules and timelines.
  13. Demonstrate sensitivity to, and respect for, a diverse population.


Minimum Qualifications

Candidates/incumbents must meet the minimum qualifications as detailed below, or file for equivalency. Equivalency decisions are made on the basis of a combination of education and experience that would likely provide the required knowledge and abilities. If requesting consideration on the basis of equivalency, an Equivalency Application is required at the time of interest in a position (equivalency decisions are made by the supervising administrators, in coordination with the department where the vacancy exists, if needed.)

EDUCATION:

Associate's degree in electronic technology, applied technology, audiovisual integration or related field required. Bachelor's degree preferred. Audio Visual Technology Certification (i.e. AVIXA) Certified Technology Specialist (CTS) Credential required. CTS-D or CTS-I Credential preferred. Must demonstrate ongoing technical education and recertification.

EXPERIENCE:

Increasingly responsible experience in the design, fabrication, installation, repair, maintenance and operation of electronic media systems and equipment. Increasingly responsible audio, video, lighting, computer, video conferencing, and IP network system design, media systems infrastructure, and management experience.

PHYSICAL DEMANDS:
  • Sitting or standing for extended periods of time.
  • Bending at the waist, kneeling or crouching.
  • Reaching overhead, above the shoulders and horizontally.
  • Lifting, carrying, pushing or pulling moderately heavy media equipment.
  • Climbing ladders and working at heights.

HAZARDS:

Occasional work in high elevations or confined spaces such as building attics, mechanical rooms, crawl spaces, tunnels and in-ground communications vaults. Working around or with machinery having moving parts; cutting and shaping tools for wood, metal, masonry and other materials. Use of material and personnel lifts; stage and theatrical rigging, suspension of large amounts of weight and mass overhead in public spaces; work with high-voltage, high temperature lighting, dimming equipment and electrical distribution in temporary and permanent public venues.
Preferred:
  • current (within the last 6 months) DMV Driver's Record report verifying an acceptable driving record and possession of a Class C Driver's License.


Application Procedures

APPLICATION PROCEDURES:

In order to be considered for these positions, applicants must provide the following:
  1. A completed Santa Rosa Junior College Employment Application and responses to Agency-wide Questions. Please note resumes are not a substitute for completing the "Work Experience" section of the employment application. Applications will be considered incomplete if no work experience is listed, or if other required application fields are missing or incomplete.
  2. Contact information (phone number and email address) for three professional references. One reference must be from a supervisor.
  3. .A brief cover letter explaining your interest in the position, including how you meet the minimum and preferred requirements and are qualified to perform the essential functions as listed in this section of the job posting.
  4. Current Resume.
  5. Copies of transcripts of all college-level coursework. Transcripts must state that the Degree(s) has been conferred or awarded. A copy of a diploma may be submitted in addition to the transcripts. If selected for the position, official transcripts must be submitted prior to employment. Unofficial copies (all pages) will be accepted if the unofficial document includes a seal, watermark, or other proof that the document was provided by an educational institution.
  6. If you do not possess minimum qualifications as noted under the Minimum Qualifications Section of the job posting, you must complete and attach the Management Equivalency Application(Download PDF reader) and supporting documents, including narrative synopsis, to your employment application in order to be considered.
  7. A current (within the last 6 months) DMV Driver's Record report verifying an acceptable driving record and possession of a Class C Driver's License

PLEASE SUBMIT ONLY MATERIALS REQUESTED.

Candidate Accommodations:
  • Candidates must be able to perform the job duties included in this job posting in order to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
  • Accommodation requests will be considered on a case-by-case basis.
  • If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please contact the Human Resources Department.

CONDITIONS OF EMPLOYMENT (Prior to beginning employment):
  1. In accordance with Federal Law all employees must provide proof of eligibility to work in the United States.
  2. Must be fingerprinted in California (no exceptions) and have background clearance (at applicant's expense).
  3. Must be willing to work on-site as determined by the department (the Sonoma County Junior College District does not offer remote only' assignments).
  4. Must take a TB test (once hired and every four years thereafter).
  5. Within 6 months of employment, must complete required District trainings on topics such as Sexual Harassment and Abusive Conduct Prevention, and Title IX, Mandated Reporter.

ABOUT THE SONOMA COUNTY JUNIOR COLLEGE DISTRICT Santa Rosa Junior College has been an integral part of the Sonoma County community and its rich history, beauty and culture for more than 100 years. SRJC is a public two-year community college, which serves the County of Sonoma and portions of Marin and Mendocino counties. The District has two campuses, located in Santa Rosa and Petaluma, California, two centers, a Public Safety Training Center located in Windsor, California, and the Robert Shone Agricultural Center located in Forestville, California, and our newest site in the Roseland area of the City of Santa Rosa. Students may choose from over 100 associate degree majors and certificate programs, complete courses toward the first two years of a bachelor's degree program, or pursue courses for other professional or personal reasons. SRJC serves approximately 22,000 students each semester and is committed to inclusion, diversity, equity, anti-racism, and accessibility. The ideal candidate will share SRJC's commitment to be an inclusive, diverse and sustainable learning community that engages the whole person. Please see the following Online Resources to learn more about SRJC:

VISION: Santa Rosa Junior College commits to setting the standard in cultivating an accessible, open, barrier-free, sustainable environment for students, employees, and the community. The college envisions equitable, impactful, transformative, enriching, and holistic learning opportunities that inspire our students to thrive.

MISSION: Santa Rosa Junior College transforms the lives of our culturally rich student body, employees, and community by cultivating a welcoming and antiracist environment, centered on social responsibility and cultural awareness. We offer exceptional teaching and learning in support of associate degree, certificate, transfer preparation, workforce preparation and community education programs, integrated with comprehensive student support services.

Equal Employment Opportunity SRJC attracts and retains the most qualified faculty and staff from diverse backgrounds. This is achieved through an inclusive recruitment strategy and a rigorous, thorough hiring process that begins with the fair and consistent evaluation of each application for minimum qualifications and demonstrated skills specific to each position/assignment. Because the ability to serve students from broad cultural heritages, socioeconomic backgrounds and genders is a key commitment of the District mission, SRJC actively encourages applications from candidates who recognize the value that diversity brings to a professional educational community.

Non Discrimination The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic information or sexual orientation in any of its policies, procedures or practices; nor does the District discriminate against any employees or applicants for employment on the basis of their age. This non- discrimination policy covers admission, access and treatment in District programs and activities-- including but not limited to academic admissions, financial aid, educational services and athletics--and application for District employment. SRJC Strategic Plan
Campus Security Policy and Campus Crime Statistics Act (Jeanne Clery Disclosure)
Sonoma County Junior College District's annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by Sonoma County Junior College District; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. Link to read or obtain a full copy of this report. Paper copies of the full report are available upon request by contacting Police Department Records at (707) 527-4963 or by visiting the Sonoma County Junior College District Police Department located at 2032 Armory Drive, Pedroncelli Center, Santa Rosa Campus.



To apply, please visit https://www.schooljobs.com/careers/santarosajc/jobs/4794381/manger-technical-services-and-media-infrastructure




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