Job Details

This position involves providing exceptional customer service by assisting guests at the front counter, over the phone, and through remote services regarding FAFSA, Dream Act and state and federal grants. Responsibilities include collaborating with office staff to participate in outreach events that promote financial aid while ensuring the confidentiality of all information received and communicated in the office.

Schedule Availability: Office Hours
Monday through Friday, 8 AM to 5 PM or 9-6pm-is required.

Minimum 12 units of college education.

Proficient in various computer applications.

Ability to sort and file alphabetically.

Effective communication skills, both oral and written; strong writing abilities.

Ability to multitask and managing various duties efficiently.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.

This recruitment will remain active until the position has been filled. When the need to fill arises, the department will refer to this pool of applicants. If there is no longer a need to fill, the position may be closed sooner, and applicants will be notified.

Due to the high volume of applications received, we ask that you do not contact the department directly. They will review the information provided and contact you if you are selected for an interview. Possession of the minimum qualifications does not guarantee an interview.

Also note that you must upload all required documents. Applications submitted without all of the required documents will not be considered.

Evidence of degree conferred/awarded must be printed on a legible transcript as applicable.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date.