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Merced College
  • Position Number: 4853826
  • Location: Merced, CA
  • Position Type: Education - Adult and Distance Education (study of)

Educational Technology Analyst

Salary: $5,199.00 - $6,577.00 Monthly
Job Type: Full Time
Job Number: 20230929
Closing: 12/14/2023 12:00 PM Pacific
Location: Merced College, CA

Range 29
40 hours/week
12 months/year
Interviews dates are to be determined
Merced College is a midsized community college located in California's Central Valley. Incorporated in 1889, Merced offers historical sites, affordable housing, and access to the Bay Area and Sacramento, and is the Gateway to Yosemite National Park and the Sierra mountains as well as home to the University of California Merced campus. Our tree-shaded growing community of just over 80,000 includes multiple biking and walking trails as well as access to several lakes - large and small - throughout the county. The college is currently in a time of exciting innovation.
Merced College is seeking an Educational Technology Analyst to provide support for our Canvas Learning Management System (LMS.) This role works directly with the innovation team to support faculty and staff with their instructional technology needs. With over 1,500 Canvas shells created each semester, the successful candidate will perform the following tasks:
  • Daily maintenance of Canvas
  • Ensure Learning Tools Interoperability (LTI) functions correctly
  • Communicate with vendors
  • Navigate support tickets
  • Research best practices for streamlined LMS capabilities
  • Run accessibility reports
If you are interested in assisting others and have excellent customer service skills, please join our Innovation Team!

Merced College Mission
At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development.

Merced College Vision
Enriching our community through educational experiences and support services:
  • Degree/Certificate Programs
  • Transfer
  • Career Technical Education
  • Workforce Training
  • Lifelong Learning
  • Basic Skills
  • Community Engagement
Merced College promotes student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement.

General Description:
The Educational Technology Analyst supports student and faculty access to distance education Learning Management Systems and leads the development of online training and help resources.

Examples of Duties
Essential Functions:

  • Performs a wide variety of technical, production, support, and liaison functions pertaining to distance learning including online, hybrid, and other alternative delivery formats and schedules
  • Evaluates, plans, installs (when necessary), and tests all new releases of the distance education software to assure a current and reliable system
  • Designs, maintains, and updates online help and training content and other digital and print media related to distance learning
  • Works directly with the Distance Education Committee to plan and coordinate implementation of new technology
  • Collaborates as the Information Technology representative
  • Provides input to management for online Learning Management Systems software updates and maintenance requirements, as well as planned down times or outages
  • Collaborates with the Distance Education Committee to establish policy guidelines to ensure compatibility and better service to District users of online education
  • Provides planning and technical support for District installations, including the manual and automated upload of students, instructors, and course in the LMS
  • Performs software installations and maintains building blocks required to support the distance education environment
  • Performs other related duties as assigned

Knowledge of:
  • Software applications on individual computers and the network
  • SQL data extraction techniques and reporting
  • Intellectual property licensing, copyright procedures and regulations
  • Principles, techniques, and tools for effective and efficient troubleshooting and performance monitoring
  • Operating procedures of computer systems and related equipment

Ability to:
  • Communicate clearly and concisely, both orally and in writing
  • Write clear specifications, standards, and operating procedures
  • Analyze data/telecommunication operating problems to determine causes of malfunctioning systems
  • Read, interpret, and apply concepts found in complex technical publication manuals and other documents
  • Perform a variety of technical tasks in the installation and troubleshooting of computer software applications and peripheral equipment
  • Establish and maintain effective working relationships with those contacted in the course of work
  • Meet project schedule and timelines
  • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students

Typical Qualifications
Associate's degree AND five (5) years of applicable experience
Bachelor's degree AND two (2) years of experience
High school diploma OR GED AND Journeyman-level professional training AND three (3) years of applicable work experience
The equivalent education and experience


  • Bachelor's degree from an accredited institution
  • Experience as a student, instructor or trainer in a distance education environment
  • Familiarity with a Strategic Academic Enterprise software package such as Colleague or Banner
  • Experience with HTML5 and .NET development
  • Knowledge of accessibility and usability standards, requirements and laws related to Sections 504 and 508 of the Rehabilitation Act of 1973 and ADA

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions

Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends

  • Work at a desk, conference table or in meetings of various configurations
  • Hear and understand speech at normal levels
  • Communicate so others will be able to clearly understand normal conversation
  • Read printed matter and computer screens
  • Stand or sit for prolonged periods of time
  • Bend and twist, stoop, kneel, crawl, push, pull
  • Lift, carry, push, and/or pull moderate to heavy amounts of weight
  • Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard
  • Reach in all directions

See in the normal visual range with or without correction

Hear in the normal audio range with or without correction

Supplemental Information

How to Apply:
  1. Submit a complete application by the closing date/time on the Merced College career pages at

Required Documentation:
  1. Letter of interest addressing your qualifications for the position
  2. Resume
  3. Legible unofficial college transcripts (undergraduate and graduate). Transcripts must include the degree major and date the institution granted the degree. Official copies are not required unless applicant is hired
  4. Foreign transcripts must include a U.S. evaluation and translation:

Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.

Interview Information:
Those applicants deemed highly qualified for the position will be invited to appear for oral interviews before a screening committee. A limited number of candidates will be invited to interviews. Interviews will be scheduled on site.

Employee Benefits:
Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more! Please visit our Merced College Benefits Website for more details about our incredible employee benefits. In addition, sick leave and retirement benefits are also provided.

Condition of Employment:
The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. Merced College does not sponsor visas. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.
Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office.

Merced Community College District is an Equal Opportunity Employer

To apply, visit

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