Job Details
Professional Expert II : Career Education Specialist

Professional Expert II : Career Education Specialist
North Orange County Community College District
Position Number: TH065P
Location: Fullerton College
Department: FC Educational Partnerships & Programs
Percentage of Employment: Temporary Part-Time
Months of Employment: 38.5 weeks Per School Year
Work Schedule: Maximum of up to 26 hours per week, Monday - Thursday
Job Description:
JOB DESCRIPTION
This position is a part-time hourly position that is grant funded annually from July - June. The position works no more than 38.5 weeks a year and no more than 26 hours a week. Preferably from 8:00am - 3:00pm or 10:00am - 5:00pm Monday thru Thursday.
This position is a part-time hourly position that is grant funded annually from July - June. The position works no more than 38.5 weeks a year and no more than 26 hours a week. Preferably from 8:00am - 3:00pm or 10:00am - 5:00pm Monday thru Thursday.
Under the supervision of the Career Education Director or designee, the Career Education Specialist serves as a primary liaison among students, faculty, industry partners, and community organizations to increase awareness and engagement in Fullerton Colleges Career Education programs.
The specialist works collaboratively with Career Education team to perform specific project tasks resulting in identified program outcomes.
This position requires a highly organized, detail-oriented, and student-centered professional with strong communication, customer service, and analytical skills to support program operations, student engagement, and continuous improvement efforts. Responsibilities include providing front-counter support; answering phone calls and responding to email inquiries; processing documents, forms, and workflows; conducting student follow-up communications; tracking student participation, progress, and program requirements; and maintaining accurate records.
This position requires a highly organized, detail-oriented, and student-centered professional with strong communication, customer service, and analytical skills to support program operations, student engagement, and continuous improvement efforts. Responsibilities include providing front-counter support; answering phone calls and responding to email inquiries; processing documents, forms, and workflows; conducting student follow-up communications; tracking student participation, progress, and program requirements; and maintaining accurate records.
The ideal candidate is technology-savvy and proficient in platforms such as Instagram, Canva, PowerPoint, Calendly, Remind, Canvas, and other productivity and communication tools. Success in this role requires strong organizational skills, the ability to manage multiple tasks and deadlines, attention to detail, follow-through on assignments, and the ability to build positive relationships with students, campus partners, and community stakeholders. The position also requires excellent written and verbal communication skills, sound judgment, initiative, and a commitment to supporting student success.
The project expert may be assigned to assist with any of the following programs, depending on Departmental needs:
- Marketing & Recruitment
- Work Based Learning
- Pathway Programs
- Employer Tuition Assistance
- Fellowships
Duties:
- Provide front-counter customer service and support to students, faculty, staff, and community members in person, by phone, and through email communications.
- Respond to inquiries, provide program information, and refer students to appropriate campus resources and services.
- Conduct student outreach and follow-up communications to support participation, engagement, and completion of program requirements.
- Monitor, track, and maintain student records, program participation data, and related documentation in accordance with established procedures.
- Process forms, applications, documents, and workflows while ensuring accuracy, completeness, and confidentiality.
- Maintain program files, records, databases, and communication logs; assist with preparing reports and compiling data as requested.
- Assist with coordinating workshops, meetings, events, and other program activities, including scheduling, communications, and logistical support.
- Create and distribute program materials, including flyers, brochures, presentations, social media content, and other outreach and marketing communications.
- Utilize technology platforms and software applications, including Microsoft Office, Canva, Instagram, Canvas, Calendly, Remind, and other tools to support program operations and communications.
- Build and maintain positive working relationships with students, faculty, staff, community partners, and the public.
- Participate in outreach activities, informational events, and recruitment efforts to promote programs and services.
- Support an inclusive, welcoming, and student-centered environment that promotes student success and equitable access to resources and opportunities.
- Demonstrate professionalism, reliability, attention to detail, initiative, and the ability to prioritize and complete assigned tasks.
- Maintain regular and punctual attendance.
- Perform other duties and responsibilities as assigned.
Primary Purpose:
PRIMARY PURPOSE
NOCCCD is accepting applications for a Professional Expert for Career Education at Fullerton College!
NOCCCD is accepting applications for a Professional Expert for Career Education at Fullerton College!
Working Relationships:
Knowledge, Skills, and Abilities:
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
Knowledge of:
- Modern office practices, procedures, and equipment.
- Customer service principles and practices.
- Proper English usage, grammar, spelling, punctuation, and vocabulary.
- Computer applications and software relevant to assigned responsibilities.
- Basic recordkeeping, data entry, and file maintenance procedures.
Ability to:
- Communicate effectively, both orally and in writing.
- Provide excellent customer service and build positive working relationships with students, faculty, staff, and community members.
- Organize, prioritize, and complete multiple assignments with attention to detail.
- Maintain accurate records and prepare routine reports.
- Learn, interpret, and apply policies, procedures, and guidelines.
- Utilize technology and software applications to support communications, outreach, and program operations.
- Exercise sound judgment, initiative, and professionalism while working independently and as part of a team.
Special Requirements:
SPECIAL REQUIREMENTS
Transportation:
Must have reliable transportation for off-campus events and site visits and possess a valid California drivers license.
Documents to Upload:
Transportation:
Must have reliable transportation for off-campus events and site visits and possess a valid California drivers license.
Documents to Upload:
- Cover Letter (Letter of Interest)
- Resume
- Three (3) References (Contact Information)
- Provide availability (days and times) within the preferred schedule listed
Minimum Qualifications:
MINIMUM QUALIFICATIONS
Minimum of 2+ years of experience in project/administrative.
At least one (1) year of full-time equivalent combination of education, training, and experience that demonstrates the knowledge, skills, and abilities necessary to perform the duties of the position.
Minimum of 2+ years of experience in project/administrative.
At least one (1) year of full-time equivalent combination of education, training, and experience that demonstrates the knowledge, skills, and abilities necessary to perform the duties of the position.
Experience providing customer service, administrative support, student services, program support, or related functions.
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, and OneDrive) and familiarity with communication and outreach platforms such as Canva, Calendly, Remind, Instagram, and Canvas.
Experience maintaining records, processing documents, managing multiple tasks, and meeting deadlines in a fast-paced environment.
Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Desirable Qualifications:
DESIRABLE QUALIFICATIONS
- Experience developing communications, outreach materials, presentations, social media content, or related promotional materials is desirable.
- Experience in higher education.
- Bilingual in English and Spanish.
- The ability to address the needs of diverse student and/or employee populations.
Working Conditions:
Salary Range: Professional Expert II: $25/hour
Open Date: 06/16/2026
Close Date:
Special Instructions Summary:
SPECIAL INSTRUCTIONS SUMMARY
This recruitment will remain active until the position has been filled. When the need to fill arises, the department will refer to this pool of applicants. If there is no longer a need to fill, the position may be closed sooner, and applicants will be notified.
This recruitment will remain active until the position has been filled. When the need to fill arises, the department will refer to this pool of applicants. If there is no longer a need to fill, the position may be closed sooner, and applicants will be notified.
Due to the high volume of applications received, we ask that you do not contact the department directly. They will review the information provided and contact you if you are selected for an interview. Possession of the minimum qualifications does not guarantee an interview.
Also note that you must upload all required documents. Applications submitted without all of the required documents will not be considered.
Evidence of degree conferred/awarded must be printed on a legible transcript as applicable.
Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date.
NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT NON-DISCRIMINATION STATEMENT
The policy of the North Orange County Community College District is to provide an educational, employment, and business environment, including but not limited to, access to its services, classes, and programs in which no person shall be unlawfully denied full and equal access to the benefits of, or be unlawfully subjected to discrimination on the basis of ethnic group identification, national origin, religion, age, sex, gender, gender identification, gender expression, race, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or military and veteran status, or as otherwise prohibited by state and federal statutes, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
The policy of the North Orange County Community College District is to provide an educational, employment, and business environment, including but not limited to, access to its services, classes, and programs in which no person shall be unlawfully denied full and equal access to the benefits of, or be unlawfully subjected to discrimination on the basis of ethnic group identification, national origin, religion, age, sex, gender, gender identification, gender expression, race, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or military and veteran status, or as otherwise prohibited by state and federal statutes, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
To apply, visit: https://nocccd.peopleadmin.com/postings/9722
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