Job Details

JOB DESCRIPTION

Develop a community engagement and partnership development plan in collaboration with the institutional strategic plan and priorities for increasing enrollment.

Performs marketing and outreach activities to promote awareness of campus programs, services and events; helps support the marketing and outreach efforts of various campus departments and offices.

Assists in fundraising efforts to secure financial support for student scholarships, program enhancements, and other institutional initiatives.

Attends various community, partner, legislative, and media events, as assigned, to represent the campus and promote institutional programs and services.

Develop informational materials, outreach presentations, and community engagement workshops regarding instructional programs, services, application, registration and onboarding and share with community members.

Communicate regularly with community partners through email, phone, newsletter, and various other formats. Maintain master community partner database and outreach master calendar.

Establish processes such as streamlining agreements for community partners and formally tracking data from outreach events.

Creates content about institutional partnerships and community engagement for campus-based newsletters, websites, social media, and reports, in traditional or emerging media formats.

Researches, recommends, and integrates industry trends and best practices into operational processes.

Acts as a liaison with community-based partners, schools, organizations, legislators, and local leaders, including: responding to inquiries, making presentations, providing campus tours, coordinating and participating in community outreach events, and scheduling advocacy and public relations visits.

Organizes, attends, or leads a variety of project-based meetings as required; coordinates programs and services as appropriate with other school-wide personnel. Serve as lead of campus-based outreach/partnership workgroups and report back to the campus-based marketing or community relations committee.

Manages office activities related to community engagement to assure efficient operations; writes, edits, and sends department correspondence including emails, letters, agendas and reports; schedules appointments and meetings; initiates and answers telephone calls; responds to requests for information; answers questions and resolves problems requiring judgment, knowledge and explanation of policies; routes and distributes incoming mail and other materials; prepares presentation folders/packets and outreach materials for informational events.

Monitors community engagement budget; approves expenditures within established guidelines; assists with budget development and tracks status of budgets related to activities and events focused on community engagement; maintains petty cash accounts; responds to inquiries regarding financial issues.

Orders supplies and prepares purchase requisitions; tracks orders to assure delivery and payment.

Assist in the planning, coordination, scheduling, and publicity for public relations events including campus tours for the institution, community, and partners.

Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.

Train, provide work direction and coordinate with internal and external partners.

Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.

Performs related duties as assigned.

PRIMARY PURPOSE

Under the direction of the Director of Campus Communications, this position is responsible for serving as the lead for institutional coordination of strategic outreach, partnership development, and community engagement.

POSITION IS PARTIALLY GRANT FUNDED

WORKING RELATIONSHIPS

The Community Engagement Coordinator maintains frequent contact with various campus departments and personnel, faculty, students, community members, partners, legislative offices, media representatives, consultants, vendors, and the public.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of District organization, operations, policies and objectives

Knowledge of rules, strategies, technologies, terminologies, and best-practice trends related to

communications, public relations, and marketing

Knowledge of modern office practices, procedures, and equipment

Knowledge of record-keeping techniques

Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary

Ability to interpret, apply and explain rules, regulations, policies and procedures

Ability to write clearly, accurately, and effectively in a variety of styles for emails, memos, letters, reports, newsletters, news releases, fliers, brochures, ads, social media, website pages, and other formats

Ability to edit communications for clarity and accuracy

Ability to use a variety of computer software to perform functions such as word processing, database management, and presentation preparation; graphic design and website publishing is desirable

Ability to learn and use new and emerging technologies

Ability to understand and follow oral and written directions

Ability to work independently with little direction

Ability to take leadership, coordinating role with assigned projects

Ability to understand scope of authority in making independent decisions

Ability to analyze situations accurately and identify an effective course of action according to

established guidelines

Ability to plan, organize and prioritize work

Ability to meet schedules and timelines

Ability to work confidentially with discretion

Ability to establish and maintain effective working relationships with others

Ability to develop relationships with community members and/or partners to cultivate fundraising opportunities for institutional priorities including student scholarships.

MINIMUM QUALIFICATIONS

Bachelors Degree from a regionally accredited institution in the areas of English, Communications, Business Administration, or a related field; AND

Three (3) years of experience in communications, community engagement, or related field with demonstrated networking, presentation, community outreach, and writing skills;

OR

Associates Degree from a regionally accredited institution in a related field AND

Five (5) years of experience in communications, community engagement, or related field with demonstrated networking, presentation, community outreach, and writing skills.

OR, any combination of education and experience which would provide the required equivalent qualifications of the position.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

DESIRABLE QUALIFICATIONS

Bilingual, particularly (but not limited to) Spanish, Farsi, Vietnamese, Korean, Arabic, or Chinese.

Demonstrated experience integrating diversity, equity, and inclusion into the duties and responsibilities for this position.

Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.

SPECIAL INSTRUCTIONS SUMMARY

Work Schedule: District employees can apply for the Flexible/Hybrid Work Program, working a hybrid schedule of remote work and in-person each week. Approval and number of in-person days may vary by position/department. Questions regarding the work schedule may be discussed with Hiring Manager if selected as an interview candidate

This position is partially grant funded and exists based on the availability of funds. Employment is contingent upon the continuous availability of funds.

The District may choose to fill one or more positions from this recruitment within eight (8) months.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "N/A" (not applicable). Do not use terms such as "see resume" or "see attached".

The minimum required number of references for this position is three (3) and will be requested at the finalist and/or offer of employment phase of the hiring process.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview.

Minimum Qualifications - Experience: One year of experience is equivalent to 12 months of experience at a maximum of 40 hours per week (full time). Applicable part-time experience will be converted to the full-time equivalent for the sole purpose of meeting the experience minimum qualification (Example: Twelve (12) months of part time work experience is equivalent to six (6) months full time).

Minimum Qualifications - Education: 24 units are equal to one year of education. As applicable, education must be from a regionally accredited institution and verifiable on a legible unofficial transcript.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date.

Evaluations of foreign degrees and/or coursework are required. See our website here for information regarding evaluation of foreign degrees.

NORTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT NON-DISCRIMINATION STATEMENT

The policy of the North Orange County Community College District is to provide an educational, employment, and business environment, including but not limited to, access to its services, classes, and programs in which no person shall be unlawfully denied full and equal access to the benefits of, or be unlawfully subjected to discrimination on the basis of ethnic group identification, national origin, religion, age, sex, gender, gender identification, gender expression, race, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or military and veteran status, or as otherwise prohibited by state and federal statutes, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.