Job Details

JOB DESCRIPTION

Develop strategic plans, assess various technical innovations, negotiate with vendors, prioritize Districtwide Information Technology projects and oversee project management related to implementation. Coordinate and provide strategic direction to the ongoing development rollout of central administrative applications.

Develop and recommend short and long-term plans, policies and procedures covering all areas of Information Technologies Services in the District. Develop and encourage the adherence to information technology standards.

Works with a variety of tools and technologies across areas of information technology to plan, analyze, develop, configure, administer, maintain, optimize, or implement systems or applications software, hardware, databases, networks, processing, operations, end-user support, training, security etc.

Develop, maintain and support computing and communications services that balance centralized and decentralized approaches to meeting the technology needs of academic and administrative users.

Direct, through staff, the Districts telecommunications programs and other centralized computer/technology services functions.

Manage, design, and maintain major districtwide databases, enterprise systems, and information and decision support systems. Direct studies of technological advancements in information technology; evaluate the applicability of new approaches to information systems for the District, and initiation of changes in system design, hardware capacity of configuration and resource allocation

Ensure confidentiality, security, and integrity of all electronic information assets and information technology infrastructure.

Support the mission of the District though innovative, secure and stable technology solutions. Research new and innovative technologies, assess and update the direction of information technology and services for the District including, but not limited to, voice, data, media services, wireless, library technical, teleconferencing, multimedia and instructional development, and video capabilities. Anticipate, prevent and resolve problems and concerns.

Confer with and coordinates user groups regarding applications capabilities, feasibility in developing specific application systems and determining system requirements and modifications for assign application systems.

Maintain a liaison relationship with the District and college user community; act as a user advocate in the Information Technology department; promote new systems and services to these user communities.

Assure the timely preparation, maintenance and distribution of reports and records as required by federal, State, local, and District regulations; inform senior administrators and other District staff of the status of assigned functions, programs and services.

Communicate complex technology issues clearly to non-technical parties in oral and/or written format and make effective presentations; ensure open communications between users and technical groups. Provide senior administrators and other District personnel with regular updates on projects and activities.

Coordinate and participates in the training of the users; perform regular workshops and in-services. Train, evaluate and provide work direction to assigned staff.

Participate in the evaluation, costing, selection, testing, and implementation of all applications- related software and hardware; advise on current application technology innovations.

Provide on-site leadership, coordination, supervision and technical support for Districtwide software applications, technology systems and services.

Participate in establishing and maintaining the creative vision and direction for online services, products and programs related to area of assignment; consult with students, faculty, staff and administration on the development and delivery use of assigned technology systems and services; convene or serve on design teams as appropriate.

Demonstrate sensitivity to and understanding of the disabilities and diverse academic, socioeconomic, cultural, and ethnic backgrounds of students.

Provide leadership in District/College efforts to increase the diversity of faculty and staff, to address student achievement gaps, and in the creation of a welcoming and inclusive work and educational environment.

Assist and promote the growth and success of a diverse population of students and employees through the development of interculturally competent and equity minded management and leadership abilities. The ideal candidate should have experience in this area with African Americans, Latinx, Native Americans, Pacific Islanders and other disproportionately impacted students and employees.

Perform other related duties as assigned.

PRIMARY PURPOSE

Under the direction of a Vice Chancellor, the Executive Director of Information Technology and Services serves as the Districts Chief Technology Officer (CTO); plans, organizes, identifies, directs, administers, reviews, implements and evaluates the overall policies and goals for information technology and services for districtwide, multi-location and multi-networked administrative systems, classroom instruction, and telecommunications. The CTO is responsible for the Information Technology functional management including procedural analysis, coordination of activities, personnel supervision, budget, procurement, staff training, and long-range planning.

WORKING RELATIONSHIPS

The Executive Director, Information Technology and Services maintains frequent contact with colleges and NOCE, administrators, faculty, staff and on occasion, students and also maintains frequent contact with external vendors and contractors.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of a shared governance mode

Knowledge of principles, practices and techniques of information systems management, including applications design, hardware and software options for administrative, business and academic functions and the cost-benefit of systems alternatives

Knowledge of applications design principles and development methodologies and tools

Knowledge of principles and practices of program development and administration, budget preparation and administration, training, and performance evaluation

Knowledge of pertinent federal, state, and local laws, codes, and regulations relating to information systems management

Ability to provide leadership in planning and implementing effective and efficient information management systems

Ability to concurrently direct multiple projects related to applications, programming, and user training

Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals

Demonstrate professionalism, fairness and honesty in all aspects of the
performance of duties

Knowledge and understanding of the diverse academic, socioeconomic,
cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff

Knowledge of current and emerging technologies, trends, and best practices in IT

Knowledge of disaster recovery and business continuity planning

Knowledge of IT governance, compliance, and regulatory requirements

Knowledge of District organization, policies, procedures, goals and objectives of assigned department

Knowledge of federal, state, and other applicable laws or regulations pertaining to program of assignment

Ability to adapt to changing technologies and environments; strong organizational and time management skills

Ability to analyze situations accurately and adopt an effective course of action, analytical and problem-solving skills

Ability to collaborate and work effectively with colleagues and stakeholders from diverse backgrounds

Ability to communicate efficiently, including technical information to non-technical stakeholders

SPECIAL REQUIREMENTS

The award of all degrees must be verifiable on a legible transcript. If degree award date is not posted on transcript your application will be deemed incomplete and removed from consideration. All degrees and course work used to satisfy the required minimum qualifications must be from accredited post-secondary institutions. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.

MINIMUM QUALIFICATIONS

Possession of a bachelors degree from an accredited institution in Computer Science, Public Administration, Business Administration, or a closely related field or an equivalent combination of education and experience

Minimum 10 years of experience at progressively higher levels of responsibility in information systems which should include: project management, network administration, and system analysis.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

DESIRABLE QUALIFICATIONS

Experience leading or actively participating in shared governance committees within a complex organization.

Experience directly overseeing comprehensive information systems, including enterprise project management, ERP implementations, secure network infrastructure, advanced systems analysis, and software as a service.

Experience developing IT strategic plans that align technology investments with institutional goals and student success.

Experience with managing large technology budgets, including capital, operational, and bond-funded projects.

Demonstrated success in delivering equitable IT services and support to a diverse population, ensuring accessibility and digital inclusion and for all users.

10+ years of experience in information technology, including 5+ years of leadership experience driving and influencing technology strategy.

Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.

WORKING CONDITIONS

Office environment; subject to constant interruptions and frequent interaction with others; sitting or standing for long periods at a time (up to 2-3 hours); may require off-site duties and activities.

SPECIAL INSTRUCTIONS SUMMARY

Work Schedule: District employees can apply for the Flexible/Hybrid Work Program, working a hybrid schedule of remote work and in-person each week. Approval and number of in-person days may vary by position/department. Questions regarding the work schedule may be discussed with Hiring Manager if selected as an interview candidate.

This is a designated classified management position subject to a six month probationary period.

Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The candidate selected for employment may need to submit official transcripts, as applicable, prior to the first duty day, and will be required to provide identification and employment eligibility as outlined in the Immigration Reform and Control Act. NOCCCD will not sponsor any visa applications.

The District may choose to fill one or more positions from this recruitment within eight (8) months.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "N/A" (not applicable). Do not use terms such as "see resume" or "see attached".

The minimum required number of references for this position is three (3) and will be requested at the finalist and/or offer of employment phase of the hiring process.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview. At the time of the interview a written exercise and/or an oral presentation related to the assignment may be required. Subsequent to the interviews, the screening committee will select candidates for final consideration. A second interview will be required of candidates selected as finalists.

Minimum Qualifications - Experience: One year of experience is equivalent to 12 months of experience at a maximum of 40 hours per week (full time). Applicable part-time experience will be converted to the full-time equivalent for the sole purpose of meeting the experience minimum qualification (example: Twelve (12) months of part time work experience is equivalent to six (6) months full time).

Minimum Qualifications - Education: 24 units are equal to one year of education. As applicable, education must be from a regionally accredited institution and verifiable on a legible unofficial transcript.

NOCCCD offers reimbursement for candidate travel expenses. Visit here to view the administrative procedures - AP 7120-10.

Evaluations of foreign degrees and/or course work are required. See our website here for information regarding evaluation of foreign degrees.

If you would like to add additional transcripts not required by the position, you may upload them to the "Additional Transcripts" link when completing your application.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date.