Job Details

Develop and maintain transfer articulation database, including performing regular maintenance to ensure accuracy of transfer data; evaluate transfer courses for compliance with local and state requirements and general education standards; compare transfer course content via course description, syllabus, and/or student learning outcomes to local courses to determine course equivalency.

Develop and run reports to analyze trends in student transfer articulation; identify necessary changes and enhancements to electronic database and degree audit systems and recommend and implement improvements to transfer evaluation practices.

Act as technical lead and serve as liaison between functional staff in Student Services and Information Services technical staff in the development, implementation, and enhancement of designated systems modules.

Lead and facilitate the analysis of business processes, practices, and workflows for improvements in transfer evaluation and other graduation evaluation related processes.

Coordinate and train designated graduation evaluation staff on input of transfer work into database system and student academic history.

Track curriculum changes at the local and state levels throughout designated systems and analyze impact of changes on evaluation processes.

Analyze and troubleshoot degree audit coding including testing for compliance that student education plans satisfy state standards and evaluating diagnostic reports and student data to detect and resolve any inaccuracies with student degree audit data.

Act as liaison between various areas of Student Services in relation to evaluation processes and designated systems modules.

Train users on systems processes specific to Student Services and evaluation processes; write and oversee the preparation of user documentation, written procedures, training guides, manuals and materials for users and support staff; meet with users to provide information on systems changes and address questions or issues; instruct users on set up and execution of specific processes.

Maintain knowledge of and performs comprehensive evaluations for academic records and transfer credits to determine student eligibility for admissions, general education requirements, programs, degrees and vocational certificates as needed.

Learn and apply emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.

Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.

Perform related duties as assigned.

This position is responsible for developing, maintaining, testing, and validating transfer articulation and including internal and external databases within Admissions and Records. Performs difficult to complex business and system analyses of current business practices, processes and workflows within Admissions and Records and recommends modifications or new processes to facilitate various evaluative processes. Develops testing and implementation plans for new systems, system enhancements and upgrades. Reviews and coordinates work on ongoing projects, ensuring compliance with applicable local and state laws and standards.

The Admissions and Records Analyst maintains frequent contact with various personnel and managers within Student Services, Division Deans, Department Coordinators, Counselors, and Articulation Officers, Information Services department, contract programmers, and vendors.

Knowledge of principles, practices and methods of business process and systems analysis

Knowledge of project management tools and techniques, including managing project schedules and effective change management

Knowledge of local and state organization, policies, procedures and rules related to California Community College curriculum

Knowledge of methods and practices for conducting unit and system testing

Knowledge of database design concepts and data management software

Ability to learn quickly, understand and apply user business processes and requirements needed to consult effectively with managers and users

Ability to perform business process analyses and reach sound, logical conclusions regarding essential user needs and requirements

Ability to facilitate and lead user meetings, negotiate understanding and build consensus agreements

Ability to work effectively and collaboratively in a team environment, either as a team member or team leader

Ability to read, interpret, explain, and apply complex technical information on systems processes and interdependencies for technical and non-technical audiences

Knowledge of state, district, and department processes and procedures for the development, review, and adoption of courses and instructional programs of District organization, operations, policies, and objectives

Knowledge of applicable sections of State Education Code and other applicable laws

Knowledge of organization, policies, and rules of assigned department or program

Knowledge of modern office practices, procedures, and equipment

Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary

Knowledge of various computer software applications

Ability to interpret, apply and explain rules, regulations, policies, and procedures

Ability to make arithmetic calculations quickly and accurately

Ability to operate a variety of office equipment such as calculator, computer, copier, etc.

Ability to analyze situations accurately and adopt an effective course of action

Ability to plan, organize and prioritize work

Ability to work independently with little direction

Ability to complete work efficiently with many interruptions

Ability to work confidentially with discretion

Ability to meet schedules and timelines

Ability to understand and follow oral and written directions

Ability to communicate effectively, orally and in writing

Ability to understand scope of authority in making independent decisions

Ability to review situations accurately and determine appropriate action according to established guidelines

Ability to establish and maintain effective working relationships with others

As applicable, the award of all degrees, coursework, and units must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.

A Bachelors degree from a regionally accredited institution AND four years of increasingly responsible professional experience within an environment with high emphasis on customer service and program coordination, preferably in an educational setting.

OR

Sixty (60) semester units and six (6) years of experience related to the position.

OR

A combination of equivalent education and experience.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

Ability to use student information systems, databases, and spreadsheets to aggregate or disaggregate data and make meaningful inferences about student populations.

Ability to perform degree evaluations and reach determinations about certificate completions.

Ability to understand, interpret, and resolve complex academic issues and to explain them to others.

The ability to address the needs of diverse student and/or employee populations.

Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.

Professional environment; subject to constant interruptions and frequent interaction with others; sitting for long periods at a time (up to 2-3 hours); Standing for long periods of time (2-3 hours) repetitive use of upper extremities, fine finger manipulation, including hand coordination activities; driving to a variety of locations to purchase or pick-up items, or make arrangements for activities and events.

Work Schedule: District employees can apply for the Flexible/Hybrid Work Program, working a hybrid schedule of remote work and in-person each week. Approval and number of in-person days may vary by position/department. Questions regarding the work schedule may be discussed with Hiring Manager if selected as an interview candidate.

This is a classified position subject to a one-year probationary period. Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The candidate selected for employment will be required to provide the following: identification and employment eligibility as outlined in the Immigration Reform and Control Act, fingerprints and required medical certification pursuant to statue. NOCCCD will not sponsor any visa applications.

The District may choose to fill one or more positions from this recruitment within six (6) months.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate "N/A" (not applicable). Do not use terms such as "see resume" or "see attached".

The minimum required number of references for this position is three (3) and will be requested at the finalist and/or offer of employment phase of the hiring process.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview.

Minimum Qualifications - Experience: One year of experience is equivalent to 12 months of experience at a maximum of 40 hours per week (full time). Applicable part-time experience will be converted to the full-time equivalent for the sole purpose of meeting the experience minimum qualification (Example: Twelve (12) months of part time work experience is equivalent to six (6) months full time).

Minimum Qualifications - Education: 24 units are equal to one year of education. As applicable, education must be from a regionally accredited institution and verifiable on a legible unofficial transcript.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date.

Evaluations of foreign degrees and/or coursework are required. See our website here for information regarding evaluation of foreign degrees.