Job Details

Director, Student Success Programs - EOPS (Full-Time) Clovis Community College

State Center Community College District

Closing Date: 3/25/2024 at 11:55 PM

Campus Location: Clovis Community College

Start Date: 02/09/2024

Essential Functions:
General Purpose

Under general direction of the Vice President or Dean, Students, plans, organizes, directs and integrates operations of a federal or state grant-funded student success program such as Extended Opportunity Program and Services (EOPS)/Cooperative Agencies and Resources for Education (CARE) and TRiO programs including Upward Bound, associated programs and Student Support Services; ensures program(s) meet funders' established goals, objectives and reporting guidelines; manages the implementation of programs and services; acts as a liaison with other educational institutions and community resources; initiatives strategies for achieving the District's mission and institutional goals within areas of campus responsibility; and performs related duties as assigned.

Distinguishing Characteristics

Director, Student Success Programs is distinguished from other directors by its responsibility for the development, implementation, tracking and reporting of one or more grant-funded student success programs. Incumbents typically develop program infrastructure, resources and services for targeted under-served and/or under-performing student populations. The programs are intended to improve student enrollment, retention and educational completion. Incumbents have broad management responsibilities within federal, state and local guidelines.

Essential Duties & Responsibilities

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

1. Plans, organizes, directs, controls, integrates and evaluates the work of assigned categorically funded programs; with employees, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of and monitors performance against the annual program(s) and grant budgets; researches, identifies and assists with the solicitation of grants, donations and other sources of funding; manages and directs development, implementation and evaluation of plans, work processes, systems and procedures to achieve annual program goals, objectives and work standards.
2. Participates in the selection of full-time and part-time faculty in coordination with the department, selection advisory committees, and the Human Resources Department; conducts and/or facilitates new employee orientations; encourages faculty in their continuing professional development; works to promote and maintain a collegial environment; serves as a mediator in the adjudication of faculty, staff, student and community conflict-resolution and grievance processes.
3. Directs and manages the performance of assigned employees; directs and oversees the selection of employees; establishes performance requirements and professional development targets for direct reports; regularly monitors performance and provides coaching for performance improvement and development including timely performance evaluations; ensures accurate reporting of absence time; hears and acts on grievances; subject to concurrence by senior management and Human Resources, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Board Policies, Administrative Regulations, Human Resources procedures, Personnel Commission Rules, and collective bargaining agreements.
4. Provides day-to-day leadership and works with employees to ensure a high-performance, service-oriented work environment that supports achievement of the department's and the District's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment.
5. Participates in the development and implementation of District/college strategic plans, goals and objectives; leads and directs department employees in the development and application of new methodologies, technologies and business process improvements to achieve higher efficiency, productivity and customer service in department work processes.
6. Plans, organizes and directs the implementation of one or more categorically-funded student success programs; plans, manages and oversees the fiscal management of cooperative and direct grants; develops and monitors individual program tracking and data input and establishes audit trails; ensures grant-funded positions, expenditures and activities meet District, state and federal grant objectives, guidelines and regulations; oversees and participates in the tracking, aggregation, analysis and reporting of data extracted from internal and external databases; analyzes, evaluates and develops reports, recommendations and plans; ensures the accuracy and timely submission of college, District and funding source reporting.
7. Collaborates and develops partnerships with local school districts, feeder schools, adult education programs, public agencies and community resources to identify typically underrepresented students; plans, develops and implements program components including outreach, student selection/enrollment, financial assistance, instructional and social activities and student support services; provides technical expertise and information to students, staff and administrators regarding programs and services; identifies technology and online educational initiatives to support students and faculty.
8. Oversees the operation of a student support center; ensures access to and integration of instruction, student services and administrative services to enhance student equity and to improve student retention and program completion; acts as a liaison to other support services throughout the college.
9. Creates, and works with faculty to maintain, an assessment plan that measures program courses for student learning outcomes and serves as an equity lens into the instructional departments; leads and works with the Vice President, Dean and faculty in conducting curriculum and overall program review, evaluation and planning to ensure the currency and relevance of curriculum in meeting student needs; identifies curriculum and service gaps and recommends training programs, courses and curriculum areas for development to improve student learning.
10. Makes presentations to diverse audiences, including the Board of Trustees and other board-level groups.
11. Recommends, develops, implements, and revises policies, procedures and operational guidelines to improve and/or clarify processes.
12. Interprets, applies and ensures compliance with all federal and state laws, applicable program policies, procedures, guidelines and reporting requirements; remains current on applicable legislative decisions and developments; ensures accuracy and validity of program tracking and data; develops, maintains and audits spreadsheets, databases and reports; utilizes third-party portals and databases to research and track student information.
13. Serves on or leads committees, workgroups and task forces, and represents the college/District at local, regional, state and national conferences, meetings, workshops and training seminars; participates in advocacy efforts for program funding and participant resources.

Other Duties

1. Participates in participatory governance processes and initiatives.
2. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.
3. Performs related duties as assigned.

Minimum Qualifications:
Education and Experience

Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices.

A masters degree from an accredited college or university and one year of formal training, internship or leadership experience reasonably related to the administrators administrative assignment; or possession of a valid California Community College Supervisory Credential.

In addition, the Director must have:

• Within the last four years, two years of experience in the management or administration of educational programs, community organizations, government programs, or private industry in which the applicant dealt predominantly with ethnic minorities or persons handicapped by language, social or economic disadvantages; or

• Within the last four years, two years of experience as a community college EOPS counselor or EOPS instructor, or have comparable experience in working with disadvantaged clientele; and the director shall have completed a minimum of six (6) units of college-level course work predominantly relating to ethnic minorities or persons handicapped by educational, language, or social disadvantages.

Licenses, Certifications and Other Requirements

A valid California drivers license and the ability to maintain insurability under the Districts vehicle insurance program.

Desirable Qualifications:
Experience and skill with addressing issues of equity; recent experience working with African American, Latinx, Native American, and other racially minoritized students and an understanding of how historical patterns of exclusions of these groups in higher education shape patterns of participation and outcomes; willingness to examine and remediate ones relational practices to more effectively engage and support racially minoritized students; and a commitment to participatory governance, consensus building, and team approach to management.

Knowledge Skills and Abilities

Knowledge of:

1. Principles, practices, methods and techniques of program, administrative and organizational analysis, planning and management applicable to assigned program.
2. Principles and practices of instructional program development and administration including methods of instruction and the application and use of educational technologies.
3. Accreditation standards of the Accrediting Commission for Community and Junior Colleges.
4. Principles, practices and methods of complex grant and categorical budget development and management, and grant tracking, monitoring and reporting.
5. Federal, state and local laws, regulations and policies governing community college programs, services, fiscal and reporting requirements including the Family Educational Rights and Privacy Act, California Education Code and Title IV.
6. As assigned, goals, objectives, rules and regulations EOPS, CARE or TRiO programs.
7. Advanced principles, practices, methods and concepts used in public agency contracting and contract administration.
8. District/college student recordkeeping practices, procedures and systems for processing and maintaining student information.
9. Principles and practices of sound business communication including proper English usage, grammar, spelling, and punctuation.
10. Principles and practices of public administration, including budgeting, purchasing and maintaining public records.
11. Research methods and analysis techniques.
12. Principles and practices of effective management and supervision.
13. Principles and practices of strategic planning.
14. Basic principles and practices of organizational improvement and culture change.
15. Safety policies and safe work practices applicable to the work being performed, including those required in crisis or threat situations.
16. Board Policies, Administrative Regulations, Human Resources procedures, Personnel Commission Rules, and collective bargaining agreements.
17. Community college and its mission and goals.
18. Six years of experience in the management or administration of educational programs.

Skills and Abilities to:

1. Understand the importance of holding oneself accountable as educators for closing equity gaps and engaging in equitable practices.
2. Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility.
3. Encourage positive race-consciousness and embrace human difference.
4. Reflect on institutional and teaching practices and aim to create a culturally responsive teaching environment.
5. Strategically build buy-in and participation among colleagues for equity-related initiatives.
6. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
7. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement.
8. Plan and direct the operations, administration and complex reporting of federal, state and county grant funded programs.
9. Identify the need for and develop a wide variety of business, industry and community partnerships.
10. Work collaboratively with myriad college administrators and stakeholders to develop and implement projects and educational programs in assigned under-served populations.
11. Analyze and make sound recommendations on complex community college educational needs, educational programming and community partnership opportunities/issues within areas of responsibility.
12. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies.
13. Prepare and administer memorandums of understanding, partnership agreements, contracts, invoices and documents.
14. Organize, set priorities and exercise expert, independent judgment within areas of responsibility.
15. Develop and implement appropriate procedures and controls.
16. Understand, interpret, explain and apply applicable laws, codes, rules and policies.
17. Represent the District/college effectively in dealings with students, employees and other colleges.
18. Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials.
19. Operate a computer and use standard business software.
20. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences.
21. Communicate effectively, both orally and in writing, and practice active listening.
22. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people.
23. Establish and maintain effective working relationships with all those encountered in the course of work.
24. Contribute to institutional vitality and growth.

Conditions of Employment:
220 duty days and 24 vacation days for a total of 244 days. Duty days will be prorated based upon start of assignment.

Salary and Benefits:
Starting annual salary is $132,127 - $148,710 based on education and experience. An annual doctoral stipend of $2,419 is available. In addition, the District offers an attractive fringe benefit package including medical, dental, and vision coverage for the employee and dependents, and life insurance. Employees are also members of the California State Teachers Retirement System (CalSTRS).

Selection Procedure:
Applications will initially be screened by Human Resources to determine which applicants meet the minimum qualifications as stated in the job announcement.

From the applicants who meet the minimum qualifications and who have submitted all the required documents, a search advisory committee will screen the application packets and determine the candidates who are best qualified based on the minimum qualifications and desirable qualifications. Those candidates will be invited to interview.

The selection committee will rate responses to the interview questions and writing prompt (if applicable). Based on this rating, a small number of applicants will be selected as the "recommended candidates". These candidates will be forwarded to the Vice President and College President for final interviews.

A hiring recommendation will be made by the College President and forwarded to the Board of Trustees of State Center Community College District for final approval.

State Center Community College District is an equal opportunity employer. It is our pledge to treat all applicants fairly and equitably in the recruitment and selection process. We endeavor to be a service-minded organization and respond, as best as we can, to the needs of our applicants and the faculty and administrators we work with in the District.

For more information, contact the Academic Human Resources Office, 1171 Fulton St, Fresno, CA 93721, (559) 243-7100. For more information on the Clovis Community College or State Center Community College District, visit our website at www.scccd.edu. Please refer to position number CEOPS-DIR (Slot #2170).

Submission of application and related materials is the applicants responsibility and must be submitted through the Districts online applicant portal. The District reserves the right to re-advertise or to delay indefinitely the filling of a position if it is deemed that the applicants for the position do not constitute an adequate applicant pool or if funding is not available. All application materials are subject to verification. False statements may be cause for disqualification or discharge from employment.

Additional Information:
This is an academic management position, exempt from overtime provisions of the Fair Labor Standards Act, with responsibility for formulation and implementation of district policies, regulations, budget decisions, and supervision of personnel including assignment of work, evaluation of performance, adjusting grievances, recommending hiring, transfer, suspension, layoff, recall, promotion, and termination. Physical and Mental Demands

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this assignment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
While performing the duties of this assignment, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands:
While performing the duties of this assignment, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks with frequent interruptions and under intensive deadlines; and interact with District managers, faculty, staff, the public and others encountered in the course of work.

Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this assignment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees work under typical office conditions subject to frequent public contact and interruption and intermittent exposure to individuals acting in a disagreeable fashion, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned worksite and to adjust to work schedule changes. This is an academic management position exempt from overtime provisions of the Fair Labor Standards Act.

At Clovis Community College we value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. We prioritize applicants who demonstrate they understand the benefits a diverse student population brings to a community college. The successful faculty member will be an equity-minded individual committed to student success by collaborating with faculty, classified staff, administration, students and community partners who are also dedicated to closing equity gaps. An equity-minded individual is a person who:

1. Understands the importance of holding ourselves accountable as educators for closing equity gaps and engaging in equitable practices;
2. Reframes inequities as a problem of practice and views the elimination of inequities as an individual and collective responsibility;
3. Encourages positive race-consciousness and embraces human difference;
4. Reflects on institutional and teaching practices and aims to create a culturally responsive teaching environment; and
5. Strategically builds buy-in and participation among colleagues for equity-related initiatives.

Clovis Community College seeks academic administrators who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals. Divisions strongly encourage collaboration across disciplines to create inclusive, integrated, and interdisciplinary learning experiences. Clovis Community College faculty are expected to be knowledgeable about, and willing to use, different learning and teaching methods appropriate to the students they serve. Faculty members should be open and willing to participate in culturally relevant professional development that will help them prepare for the population of students who attend Clovis Community College.

The ideal candidate will share Clovis Community Colleges commitment to educating its racially and socioeconomically diverse student population. We currently enroll over 13,000 students yearly in which 49% are Latinx, 14% are Asian/Pacific Islander, 3% are Black/African American, 28% are White, 1% American Indian/Alaska Native, and 4% are multiracial. Clovis Community College is a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community. The successful candidate will join a department dedicated to providing services responsive to the students it serves.

State Center Community College District (SCCCD) provides students with a rich and dynamic learning experience that embraces differences - emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at SCCCD, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.

Clovis Community College
About the College
Located in the heart of California, Clovis Community College is the newest college in the State Center Community College District, as well as one of the newest and fastest growing community colleges in California. Clovis Community College offers quality education in a friendly, innovative, and contemporary setting to students from the Fresno, Clovis, and foothill communities. Accredited in 2015, the Colleges culture is based on a commitment to and a vision for creating and maintaining a collaborative teaching and learning environment that fosters equitable student achievement and academic excellence.

The Colleges instructional and student services units are united by the common goal of providing exemplary academic programs and support services tailored to meet the needs of its diverse student population and its communities. The College mission and vision reflects this ambitious and inspiring goal.

Our Mission
Creating Opportunities - One Student at a Time

• We honor diversity and serve all students of our community;
• We promote opportunities for success and wellness through full access to programs and services, and we provide comprehensive student support to achieve equity;
• We foster critical, creative, and engaged thinking through education based on integrity, generosity, and accountability;
• We support student success along pathways to certificates, degrees, and transfer programs, preparing student for thriving futures;
• We build community partnerships to enhance student learning and success, thereby advancing economic vitality in the community;
• We engage in reflective research and innovation focused on learning and student success.

Clovis Community College continues to make history with many accolades and accomplishments, because of its emphasis on excellence and student success, and recently had its accreditation reaffirmed for seven-years by the Accrediting Commission for Community and Junior Colleges (ACCJC). Additional awards and accomplishments:

• Invited to apply for the 2023 Aspen Prize as one of the top 150 community colleges nationwide;
• Awarded "Champion for Higher Education," for exemplary work in awarding associate degrees for transfer for 4 years in a row in 2018, 2019, 2020, and 2021 by the Campaign for College Opportunity; and
• Selected Top 10 Finalist for the National Bellwether Award in 2018 , out of nearly 400 nominations submitted nationwide, for our English Departments collaboration with Clovis West High School;
• Earned the following rankings out of 116 California Community Colleges (Data source: California Community Colleges Student Success Metrics):
  • #2 in rate of transfer to UCs and CSUs in 2020-2021;
  • #4 in rate of transfer to any 4-year institution in 2020-2021;
  • #1 in rate of transfer to a 4-year institution for Hispanic students in 2020-2021; and
  • #1 in rate of transfer to a 4-year institution for First Generation students in 2020-2021.

CCC Institutional Research Site

To be considered for this position please visit our web site and apply on line at the following link: www.scccd.edu

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